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Extra Questions to ask Web Designers

One major problem with web design is that for the most part clients find it difficult to conceptualise what we do and what final product we provide for them. On the surface, a web designer has some nice work and may be represented on portfolio gallery websites. But those portfolio sites may not be peer-awarded cutting edge contemporary best practice web design. So here are a few quick extra business questions I’d recommend thrown into the conversation before hiring anybody for the role:

  1. Do you have an ABN or ACN? What is your business structure – sole trader, partnership or company? And are you registered for GST?
  2. Are you insured (because you may damage my business or destroy my data or get me sued by a third party)?
  3. Who owns your business? How big is it? Where does the money go? It’s a fair question where money is involved.
  4. Are you a member of any professional associations, have you won awards, do you have client testimonials that I can verify?
  5. Is your business currently in financial difficulty? Again, it’s a fair question going into any financial contract.
  6. Do you have a lawyer? If so, can I have their contact details for my lawyer to discuss the contract?

These questions aren’t to piss anybody off or to bully service providers. They are the questions that will get the business owner / client over that hurdle of being stuck with a self-proclaimed award winning agency that turns out to be an uninsured, unregistered, unaccredited web designer. If you lose all of your data – what then? And if you get hacked & all your client lists are compromised and lawyers are beating down your door – what then? And if the taxman drags you in because the sums don’t add up – what then?

If you aren’t satisfied with any one of the answers to those six questions then walk away and consider the value of investment in a corporate firm that can protect your business interests while providing a professional web design service. There’s nothing worse than losing your own business because the other guy bullshitted their way in the door.

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About the Author

Steven Clark Steven Clark - the stand up guy on this site

My name is Steven Clark and I live in the Derwent Valley in Southern Tasmania. I have an MBA (Specialisation) and a Bachelor of Computing from the University of Tasmania. I'm a mazer & a yeast farmer (making beer, fruit wine and mead as by-products of continuous improvement in my farming practices). I'm a photographer, although my film cameras are currently silent. I do not tolerate idiots. I do not tolerate bigotry. I do not tolerate excuses. Let's be clear, if you sit with my enemies you my are my enemy for life.

Blogger. Thinker. Brewer. Drinker. Life partner to the amazing and incredible Megan.

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